Smart Insurance as a Factor in the Sustainable Development of the Industry
Keywords:
digitalization of the insurance industry, loss and claims settlement, digital processing of claims, digitization of Frontline and Back-office processes, innovative ways of interacting with clients of an insurance companyAbstract
The article is devoted to the impact of digitalization on the formation modern insurance infrastructure. Attention drawn on such aspects as: integration of digital technologies into insurance operations, elements of successful digital transformation of the settlement process claims, digitization of Frontline and Back-office processes, ensuring innovative ways to interact with customers.
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